What is the OCC responsible for?

The Operations Control Center (OCC) plays a crucial role in airline operations, primarily focusing on the safe and efficient dispatch of all aircraft. This includes making decisions about aircraft assignments, flight paths, and crew assignments to ensure that flights operate on time and manage any disruptions effectively. The OCC acts as the nerve center for flight operations, monitoring all flights in real-time and coordinating responses to various operational challenges.

The responsibility for dispatching all aircraft and assigning crews is integral to ensuring that everything runs smoothly. This encompasses making informed decisions based on live data, assessing weather conditions, air traffic, and operational limitations, and ensuring compliance with safety standards. By managing these critical operations, the OCC ensures both the safety of passengers and crew and the overall efficiency of the airline's operations.

In contrast, advising passengers about flight delays is typically handled by gate agents or customer service representatives, while managing aircraft maintenance schedules involves collaboration with engineering and maintenance teams, rather than OCC. Coordinating in-flight services pertains more to the cabin crew and their management rather than the control functions overseen by the OCC. Thus, the key role of the OCC in dispatching and crew assignment is why this option is the most accurate representation of its responsibilities.